eCommerce

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Selling products on the Internet has changed the way many companies operate. The efficiencies of an electronic storefront can provide a low-overhead method of delivering your products to a global audience. Of course, not all eCommerce solutions are created equal. The following are four key components we focus on when creating a new eCommerce storefront:

• Security: Paramount to any concern is the security of your customer’s sensitive personal data. We use the latest SSL keys to provide an unparalleled level of data encryption. Additionally, our servers are located in secure facilities with biometric locks and 24-hour security personnel on-site.
• Buyer Ease of Use: Studies have shown that most eCommerce transactions are impulse purchases and the majority of checkouts are never actually completed to payment. Imagine all those abandoned shopping carts! Providing a smooth and intelligent checkout process that puts the buyer at ease will ensure the highest conversion rate possible.
• Easy Administration: Our web-based administration will allow you to process orders, returns, manage inventory and shipping directly from a password-protected control panel.
• Customer Service: Buying on the Web can sometimes feel like you’re shopping in a store with no employees. In order to service your customers you need to receive orders and questions from your customers in a fluid and manageable way. Our contact forms, optional direct SMS text-messaging and VOIP gateway support allows the highest level of contact with your customers.

Fatica Consulting also offers technical presentations of eCommerce concepts and techniques to Web designers interested in offering eCommerce solutions to their clients. For more information, contact us!